Privacy Policy

Welcome to Pebble Books (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

A. Information You Provide to Us

When using Pebble Books, we may collect the following information that you voluntarily provide:

• Parent or guardian name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment details (processed through secure third-party payment providers)
• Child's name and age
• Answers to story personalization questions
• Photos uploaded for personalization
• Any additional information you choose to provide while creating your book

This information is collected solely for the purpose of creating and delivering your personalized book.

B. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type
• Device type and operating system
• Website usage data
• Cookies and similar technologies
• Interaction with pages and features on our website

This information helps us improve the functionality, security, and performance of our services.

We use the information we collect to:

• Create and personalize your custom book
• Process payments and complete transactions
• Print and ship your order
• Communicate with you regarding your order
• Provide customer support
• Save book creation progress if you choose to do so
• Improve our website and services
• Send marketing communications (only if you opt in)

We do not sell, rent, or trade your personal data to third parties.

The information you provide about your child, including their name, interests, and uploaded photos, may be processed using automated technologies and creative tools to generate personalized stories and illustrations.

This processing is performed solely for the purpose of creating your personalized book and improving the quality of our services.

Pebble Books is designed for parents and guardians who wish to create personalized books for their children.

We do not knowingly collect personal information directly from children.

Parents or legal guardians voluntarily provide information about their children in order to create personalized books. This information is used only to generate the customized story and illustrations.

We do not use children's personal information for advertising, marketing, or profiling purposes.

Children are not permitted to create accounts or submit personal information directly through our services.

If you believe we have collected information from a child without parental consent, please contact us immediately.

We may share your information with trusted third parties that help us operate our services, including:

• Printing and production partners (to produce your book)
• Shipping and logistics providers (to deliver your order)
• Payment processors (to securely process payments)
• Cloud hosting providers
• Technical and analytics service providers

These service providers only receive the information necessary to perform their services and are required to protect your data.

We may also disclose information if required by law or if necessary to protect our legal rights.

We retain personal information only for as long as necessary to:

• Fulfill and deliver your order
• Maintain business and financial records
• Comply with legal obligations
• Provide customer support

You may request deletion of your personal information at any time by contacting us.

If you choose to save a book creation without completing your order, we may temporarily store the information you provided so that you can return and continue creating your book later.

Saved book data may include the child's name, story details, uploaded photos, and other personalization information.

To help protect your privacy and maintain system security, saved books may be automatically removed after a limited period of time if the order is not completed.

Photos and personalized content uploaded to create your book are used exclusively for generating and producing your personalized book.

We do not use uploaded photos for marketing or promotional purposes without your explicit consent.

Photos and personalization data are stored only as long as necessary to create and deliver your book or maintain your saved book session.

You may request deletion of uploaded photos and personalization data by contacting us.

We use commercially reasonable administrative, technical, and organizational security measures to protect your personal information.

However, no online transmission or electronic storage system can be guaranteed to be 100% secure.

Our website uses cookies and similar technologies to:

• Maintain website functionality
• Improve website performance
• Analyze website traffic
• Enhance the user experience

We may use trusted third-party analytics tools to better understand how visitors interact with our website.

You can control or disable cookies through your browser settings.

If you choose to provide your email address, we may send you communications related to:

• Your order and book creation progress
• Saved book reminders
• Customer support responses
• Optional marketing updates (only if you opt in)

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us.

If you access our website from outside the country where our servers are located, your information may be transferred, stored, and processed internationally.

By using our services, you consent to such transfers.

We may update this Privacy Policy from time to time. When we make changes, the updated version will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: hello@mypebblebooks.com.